Privacy Policy

1. Data Controller

Horizont Reisen e.Kfm.
Bergisch Gladbacher Str. 589, 51067 Mülheim, Germany
Email: [email protected]
Phone: +49 221 635088

2. General Information

This policy explains how Fernweh Reisen collects, uses, and protects visitor data in accordance with GDPR (General Data Protection Regulation).

3. Data Collection on This Website

• Server log files — IP address, browser type, date/time of access (standard hosting logs)
• Contact form — data submitted via the Contact page enquiry form (name, email, message)
• Cookies — reference to the separate Cookie Policy page (/cookie-policy)
• Enquiry/booking data on Service pages — data collected when someone submits an enquiry

4. Your Rights (under GDPR)

You have the right to access, correction, deletion, restriction of processing, data portability, and objection regarding your personal data (Art. 15–21 GDPR), as well as the right to file a complaint with a supervisory authority.

5. SSL/TLS Encryption

This site uses HTTPS encryption to protect data transmitted between your browser and our servers.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law.

7. Sharing With Third Parties

We do not sell your personal data to third parties. Data may be shared with service providers who help us operate our website and respond to enquiries, solely for that purpose.

8. Cookies and Tracking

Our website uses cookies to support site functionality and improve your experience. For full details on the types of cookies used and how to manage your preferences, please see our Cookie Policy.

9. Contact for Privacy Questions

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at [email protected].